The Elira chat widget on your website
What the chat bubble on your site can do — trilingual answers, event flyers, tour booking, and how it learns when it gets stumped.
The chat bubble on your website is Elira answering families directly, 24/7, using your dashboard's school facts and events.
Three languages, automatically
Elira answers in English, Spanish, or Arabic — she detects the language a family writes in and replies in kind (families can also switch with the language buttons). Arabic renders right-to-left.
She shares your events and flyers
Anything you add under Events in your dashboard — open houses, tours, deadlines — Elira can tell families about, flyer included.
When she can't answer, your office teaches her
If a question isn't covered by your facts, Elira never guesses. She collects the family's name and contact and flags the question to your office by email. Answer it either way:
- Reply directly to that email — your reply goes to the family AND Elira learns the answer for next time.
- Or click Answer & teach in the email and type it there.
Either way, the same question never stumps her twice.
Families can book appointments in the chat
With in-widget booking on, Elira offers real open times (from hours you set) and books on the spot — during enrollment season she frames these as school tours and info sessions for prospective families; during the school year she answers current parents' questions in chat first and offers a staff meeting when one is genuinely needed. Fewer calls reach your front office either way.
Booking is configured in your askelira.com dashboard (same sign-in email): Settings → In-widget booking — one checkbox to turn it on, then your available days, hours, and appointment types. You can auto-confirm bookings or approve each one by email.