AskElira— Schools — Free 3-month pilot
Built by former NYC charter ops staff

A 24/7 AI front desk for families.

Families text your school or ask on your website, and get an answer right away, even when the office is closed.

  • “What time is dismissal?”
  • “What documents do I need?”
  • “How do I register?”
  • “Is school closed tomorrow?”
  • “Who do I contact about transportation?”

For NYC charter schools, the same system extends into enrollment follow-up, registration and attendance. See what else it runs

Free 3-month pilot → Try it on your school
Messages · Harborlight Charter School 9:42 PM · office closed
You are the parent. Tap a question, or type one.

A real answer from a sample school. Every answer comes from what the school gave Elira — nothing else.

Signed DPA + NY Ed Law §2-d addendum before any student data 48-hour breach notice 90-day deletion of inactive family data Opt-in texting, STOP honored instantly Legal & compliance →
What you just watched

Three things happen. One of them is yours.

Elira answers from facts your team gave her. When she does not have the answer, the office gives it once — and she keeps it.

01 · THE FAMILY ASKS

By text or on your website. Any hour.

A number families can text, in English or Spanish. A chat window on your own site, in English, Spanish or Arabic. Nobody waits for 8 AM.

“Is school closed tomorrow?”Yes — tomorrow is a staff development day. School resumes Wednesday at the normal time.
02 · ELIRA ANSWERS

From your handbook, not from the internet.

Your most-asked questions, the staff directory, the school calendar, office hours. An operations assistant gives her these in about two hours. A person checks every date before anything goes live.

03 · THE OFFICE, ONCE

What she can’t answer lands in your dashboard.

She tells the family the office will confirm. A staff member answers it one time, and Elira uses that answer from then on.

“Is the science fair still on Friday?”I don’t have that yet. I’ve sent it to the office — they’ll confirm and I’ll text you back.
Beyond the front desk

The same system, the rest of the year.

For NYC charter schools. The pilot starts with the front desk. The rest is introduced later, walked through by hand, once the text line has earned trust.

  • Enroll
    Seat offers that get an answer.

    Text and email first, never a cold call. Up to three calls in three windows, school days only, press 1 to accept. Waitlist position texted every Monday.

  • Register
    “Accepted” is not “enrolled.”

    Reminders list only the documents still missing, with an upload link, in English or Spanish, until the file is complete.

  • Attend
    Calls home with the morning bell.

    Every guardian of an absent student gets a call, a text and an email in their language. One notice per absence, consent-gated, with your office number.

  • Flag
    An IEP is never missed.

    Your IEP director is emailed on day one, every time, with no manual step.

Questions schools ask first

The honest answers.

Four things every school asks on the first call. Ask your own below — Elira answers from this page and nothing else, and says so when she doesn’t know.

Nothing you type here is stored.

Does this replace SchoolMint?＋
No. SchoolMint manages applications. Elira answers families and, for NYC charter schools, does the outreach — calling, texting and emailing families to complete registration. The front desk needs no SchoolMint connection at all.
What data do you store?＋
Guardian contact, enrollment grade level, seat status and an IEP yes/no flag — never Social Security numbers, report-card grades or IEP document contents. A signed data processing agreement and NY Ed Law §2-d addendum come before any real student data connects. Records inactive for 90 days are permanently deleted.
Can a parent opt out?＋
Yes, instantly and permanently. Texting is opt-in first, STOP is honored on every channel, and an opted-out family is never contacted again. Every send checks recorded consent before it goes out.
What happens when Elira doesn’t know the answer?＋
She says so and tells the family the office will confirm. The question lands in your dashboard and in the office inbox. A staff member answers it once, and Elira uses that answer the next time it comes up.
We don't use SchoolMint ＋

Then you're still covered. Elira never needed SchoolMint — she needs a list of applicants and a list of absences, and every enrollment system on earth exports both. Tell us what you run and we'll tell you exactly how it connects.

  • Day oneYour export — CSV, Excel, or a Google Sheet — imported as-is. This works with any system, today, with no build on our side.
  • 3 business daysA straight answer on a direct sync to your system: whether we can connect to it, what it needs from you, and what it takes to set up. Not a sales call — an answer.
  • ThenIf it's buildable, we build it and run it the way we run SchoolMint — read applicants, flag IEPs, write seat status back.
Goes to a person, not a sequence. We use it to answer your question and nothing else — no newsletter, no drip. No student data here, please.
The pilotOne school at a time · three months · no charge

The pilot is the front desk. Nothing more, on purpose.

A chat window on your website and a number families can text, set up from your own material. It runs under the same agreement every school signs. When the three months end, we talk — nothing switches off.

  • What it includesWebsite chat and the text line. Enrollment, registration and attendance are in the same product and are walked through later, by hand.
  • What setup takesAbout two hours of an operations assistant’s time. No SchoolMint connection needed to start.
  • What you signThe full agreement, including the NY Ed Law § 2-d addendum, published before you talk to us.
  • Try it before you callPut your website into the pilot page. Upload your school calendar PDF. Ask Elira when your next event is, and when she hands a question to the office, teach her once and watch her answer it next time. Nothing you ask is saved.
  • Test it before families doDuring the pilot, your dashboard shows the exact chat window and text answers families get, so your office tries every question first and fills the gaps in-house.
Weekday mornings, Eastern time. No card, nothing to decide on the call. Try Elira on your school