The front office that never misses a bell.
Elira calls, texts, and emails every family — enrollment season and every school day after. Attendance calls home at 10 AM. Waitlist texts every Monday. And nobody ever has to answer “Is there school today?” again.
The front office on its worst morning — and the one that answers back.
Fill the seat. Finish the file.
Keep the family.
Every job Elira runs is one of three. Schools get all three on every plan — but it helps to know which bell is ringing.
A seat offer is worth nothing until a family answers. Elira works the text, then the email, then the phone — in the evening window when working parents are actually home.
- Seat offers by text and email first — never a cold call
- Up to three calls, three different windows, school days only
- Press 1 to accept, 2 to decline
- Waitlist position texted every Monday
“Accepted” is not “enrolled.” Elira chases the birth certificate, the proof of address, the immunization records — and only the ones actually still missing — until the file is complete.
- Reminders list what's missing, never what's already in
- Upload link included, in English or Spanish
- Follow-up runs until the documents arrive
- Your tracker updated the moment a seat is accepted
Enrollment season ends. The phone doesn't. Attendance calls go home with the morning bell, calendar questions get answered at any hour, and an IEP is flagged on day one.
- Attendance calls home, in English or Spanish
- “Is there school today?” answered around the clock
- Your IEP director emailed on day one, every time
- A morning digest of what actually needs a human
Everything below happens without your staff.
Scroll through a real Tuesday. Every event is a job Elira actually runs, at the time she actually runs it.
A parent asks Elira, not your phone.
Snow day? Half day? Break week? Elira answers calendar questions on your site and designated phone number at any hour — in English, Spanish, or Arabic — so the morning call flood never forms.
The morning digest lands.
One email tells your ops team exactly what needs a human today. Not a dashboard to check — a briefing that's already read the dashboard for you.
- 3 new applicants entered sequences overnight
- 12 families pending — next touch already scheduled
- 2 IEP follow-ups routed to your IEP director
- 1 seat at risk — flagged for a human call
Missing documents get chased before homeroom.
Families who still owe registration paperwork get a friendly reminder listing only what's missing — never what's already in. Upload link included, in English or Spanish.
The absentee list comes in with the bell.
Upload the daily absentee CSV — or export it straight from your SIS. PowerSchool Quick Export works as-is. That's the whole setup.
- 30 families called about today's absences
- 5 didn't pick up — a voicemail was left
- 40 texted and emailed, in their own language
Every absent student's family gets the call.
A voice call in English or Spanish, with your office number. If a family doesn't pick up, a text and email are sent to them by default. One notice per absence. By the time first period ends, every family knows.
SchoolMint syncs. Nobody typed anything.
Elira re-reads every applicant — seat status, guardian contact, IEP flag — from SchoolMint, Google Sheets, Excel, or CSV. Students with IEPs are routed to your IEP director on day one, every time.
- 247 applicants checked, top to bottom
- 6 families moved a step — records updated
- 1 new IEP flag — your IEP director was emailed
Waitlisted families hear where they stand.
Every Monday, families near the top of the waitlist get a text with their current position — pulled from SchoolMint, your tracker, or even staff notes. Consent-first, STOP honored instantly.
Enrollment calls — when parents are actually home.
Offered a seat but never replied to the text or email? Elira calls — up to three attempts, each in a different window (morning, then 5:00–6:30 PM when working parents are home, then early afternoon), never twice in the same slot. Press 1 to accept, 2 to decline. Families who already answered are never dialed.
Seat accepted. Tracker already updated.
The registration link goes out by text and email with the exact documents this family still owes — and the paperwork chase runs until everything is in. “Completed” in SchoolMint isn't the finish line; documents in hand is.
→ registration link sent · missing: birth cert, proof of address
→ follow-up scheduled until documents arrive
The night shift: security and deletion.
An automated breach monitor sweeps every system that touches family data on a scheduled hourly cadence, with a redundant local scan — your school is notified within 48 hours if anything is ever detected. And records inactive 90 days are permanently deleted. Data we don't hold can't leak.
retention purge · 37 inactive records deleted ✓
Works with what your office already runs
Nothing gets ripped out. Elira doesn't manage applications — she works the families around whatever you already use. The SchoolMint connection runs on a dedicated AskElira staff account your team creates and can disable at any time, set up for you during managed onboarding.
We don't use SchoolMint ＋
Then you're still covered. Elira never needed SchoolMint — she needs a list of applicants and a list of absences, and every enrollment system on earth exports both. Tell us what you run and we'll tell you exactly how it connects.
- Day oneYour export — CSV, Excel, or a Google Sheet — imported as-is. This works with any system, today, with no build on our side.
- 3 business daysA straight answer on a direct sync to your system: whether we can connect to it, what it needs from you, and what it takes to set up. Not a sales call — an answer.
- ThenIf it's buildable, we build it and run it the way we run SchoolMint — read applicants, flag IEPs, write seat status back.
Hear what a family hears.
This is the actual shape of an attendance call — short, warm, bilingual, and always with a way to reach a human.
Be the parent for ninety seconds.
Pick a scenario and reply like a family would. Every message below is the real script Elira runs — including the consent step.
Where did all the pink slips go?
Flip the toggle. Same Tuesday, same 200 families — a different morning for your office manager.
An empty seat is a line item.
NYC charter per-pupil funding runs roughly $18,000–$22,000 a year. Do the arithmetic with your own numbers.
Your inputs
The arithmetic
The compliance notice board.
Honest answers.
She answers from this page and nothing else — and says so when she doesn't know. Nothing you type here is stored.
How do the 10 AM attendance calls work?＋
What do waitlisted families receive?＋
Does this replace SchoolMint?＋
When do enrollment voice calls go out?＋
What about FERPA and family data?＋
What a walkthrough actually gets you.
No slide deck, no discovery call about your goals. Five things, and you can hold us to the list.
-
The real dashboard, not slides
The actual absentee upload, the actual seat-offer sequence, the actual consent gate that stops a send. If something isn't built yet, we say so on the call.
-
Your ledger, filled in
Bring your own seat count and your own per-pupil number. We put Elira's line next to them on the ledger above and do the arithmetic together.
-
An integration check
SchoolMint, a PowerSchool absentee export, or the Google Sheet your office already keeps — we tell you which one fits, and what setup it needs, before you commit to anything.
-
The §2-d packet, in advance
The DPA and the NY Ed Law §2-d addendum are published right now. Send them to your counsel before the call — not after you've signed.
-
A go-live plan, step by step
Managed onboarding is included on every plan. You'll leave knowing every step between signing and the first call home, and which ones are ours instead of yours.
Weekday mornings, Eastern time. No card, and nothing to decide on the call.
Book a walkthroughYour team teaches.
Elira takes attendance on the phones.
Enrollment season, attendance season, waitlist season — it's all one season now, and it runs itself.